COURTENAY, B.C- The Comox Valley Regional District is reassuring users of the Valley’s water system.

In a message posted to the Maintenance Advisory section of the district’s website on Friday, complaints about odours and taste of the water at “multiple points” are mentioned.

“Water samples have been taken throughout the system and tests confirm there are no harmful bacteria present in our water supply,” reads the advisory.

“In addition, chlorine residuals, turbidity and pH results remain normal. As a precaution, water samples are also being tested for metals and initial sampling results have come back negative for any elevated levels of metal in the water.”

The advisory indicates that Island Health has been told about the complaints, and the results of the samples. The district will continue to monitor the situation and take further action if it’s found to be necessary.

The water emergency line can be reached at 1-877-999-2285. The CVRD asked anyone making a complaint to use the line, and provide their exact location so the source of any complaints can be accurately tracked.

The MyComoxValleyNow.com newsroom has reached out to the district for an update on the situation.