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Scam targets BC Hydro small business customers

BC Hydro is warning Vancouver Island customers about a scam targeting small businesses.

The scam involves fraudsters contacting customers by phone, email or text and threatening immediate disconnection if a payment is not received. 

To avoid getting disconnected, customers are asked to purchase pre-paid cash or credit cards, or deposit money into a bitcoin ATM.

Once the fraudsters receive the credit card information or bitcoin currency, the customer is out hundreds if not thousands of dollars.

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To avoid falling victim, customers need to know that BC Hydro:

  • does not collect credit card or bank account information over the phone, by email or text;
  • does not accept payment from pre-paid cash or credit cards, or bitcoin ATM; and,
  • does not offer refunds or credits through Interac e-transfer.

If a customer doubts the authenticity of an email, text or phone call, they should call BC Hydro at 1 800 BCHYDRO (1-800-224-9376) or check their MyHydro account.

Customers are also encouraged to report suspected fraud to their local police department.

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